In that case, simply cancel Dropbox from the app store on your device.Ħ. If you don't see Cancel plan, this probably means you used a mobile device to purchase your plan. You should see Cancel plan at the bottom of this page. Find your avatar, which will be either your profile picture or initials and located in the top corner. Your first step is to sign into your Dropbox account which can be found on the Dropbox website.Ģ. Steps to Take to Downgrade an Individual Dropbox Accountġ. If you have any questions, reach out to Dropbox. Depending on which plan you're on there are specific steps you need to take to downgrade. When you downgrade, you're not deleting your account, you're just switching plans. Cancelling your paid Dropbox account puts you on the Basic plan. To do this you need to cancel your current plan which you can do at any time.

You may wish to downgrade from your paid account to a free account. This service is popular with users because it allows users to save content as well as share files with others.

Dropbox is a cloud-based storage system that is available to anyone who has access to the internet.

Cancelling dropbox plan